Legal

Everything that governs how notrack.ai works, in one place. These documents are written to be read, not to be survived — plain sentences, no fog, and no promises the service does not actually keep.

Documents

Terms of Service

The agreement between you and notrack.ai: what the service is, what you may and may not do with it, and the limits of what we promise.

Privacy Policy

What we collect, what we do not, where your conversations actually go, and what we would hand over if we were compelled to.

Acceptable Use Policy

The specific things you cannot do with the service, and what happens if you do them.

Child Safety Standards

Our absolute prohibition on child sexual abuse and exploitation, the screening that enforces it on every message, and how to report a concern.

Delete Your Data

How to remove a single conversation, how to have everything erased, and what identifies you when there is no account.

Cookie Policy

The handful of things we store in your browser, and what each one is for.

Refunds and Cancellation

Fourteen days to change your mind, how to stop a plan, and what happens to time you have already paid for.

Reporting something

Abuse, a child-safety concern, a legal notice, or a data request — all of it reaches us through notrack.ai/support. No account is needed, and you do not have to identify yourself.

If you would rather write to a person: support@notrack.ai. Child-safety matters go to Alex, who is named on the Child Safety Standards page.

Child-safety reports are reviewed ahead of everything else. If a child is in immediate danger, contact your local emergency services first, not us.

The mobile application

These documents cover the NoTrack Android application as well as the website. Where a policy applies only to one of them, it says so.

How it works

Spoken replies

Which languages can be read aloud, how the quality was measured, how much each plan gets, and what the voice still cannot do.

Paying with crypto

Which networks we accept, why the exact amount matters, how long a payment request is held, and what happens if a transfer arrives late.